Linda was fantastic, very friendly and helpful a great credit to Berry Chiswick

prompt attention on site - on time servicing and last minute MOT arranged without problem

Fast and efficient

Good service from the reception to the engineer ,

Actual cost has always been lower than originally quoted. Also, I appreciate the occasional gift I receive from the service team.

The analysis of the problem was clearly explained to me , I agreed with the action needing to be taken and the work was done

Once I had an appointment, all went well and the work was carried out efficiently.

Didn't physically visit the dealership, but the level of communication and proactive level of service meant this wasn't an issue.

Superb service both before and on collection day by Tony!

Excellent order and handover experience from Tony Lewis and David King. It's great to deal with people who are

Tony was excellent from first contact through to delivery. He kept me up to date regularly and didn't mind answering all of my inane queries. He went the extra mile in getting my car PPF-d and detailed before pickup .

Due to covid restrictions the dealer had my vehicle delivered on trailer to me and sent me video links to the vehicles functions. They followed up to make sure I was happy with everything

Again Sam had gone out of his way to make the delivery of the vehicle experience very pleasurable

TImescale proceeded exactly as indicated, despite very challenging conditions of second COVID-19 lockdown. Flawless "click and collect" service with everything being delivered exactly as promised.

Just so easy, click and collect service was well exicuted

Dylan is great at his job and my car is gorgeous! Very happy with it.

They worked well within the COVID-19 restrictions.

Everything went smoothly

Tony was outstanding from start to finish. I saw him on the BabyBMW forum, and reached out. I was considering a Cayman S, though he converted me and closed the deal. Tony was really on the ball with sorting a local pro Detailer, as requested. Great!

Staff were polite and helpful, I arrived early and that was no problem. I was shown around the many details of the vehicle and thoroughly instructed on the functions before leaving. A very satisfactory experience.

Very satisfied with Tony Lewis, his product knowledge is excellent and he made the whole buying process very easy