Once I had an appointment, all went well and the work was carried out efficiently.

Email communication with David Coleman, Linda Ledge and Marius (Body shop team) was superb. Also, the quality of work is outstanding! My car was in for body shop repairs and service repairs so coordination between both teams was greatly appreciated.

Did MOT whilst I waited - courteous, friendly staff member.

Always on time quick and friendly full of kindness.

Imran Hussain was a fantastic technician and solved all my cars problems! He is a very talented man

Sam who looked after my sale of my new car, was very helpful, he went over and beyond on his great customer service to make sure I was happy to what I was buying and very helpful with concern I had

The staff were amazing

I found the staff friendly and helpful.

Helpful and informative staff

Car was attended to immediately

Speedy service, clear explanation on what was to be done

Neither impressed or memorable. The centre didn't offer any service other than the most basic of services I couldn't get from a local garage under the railway arches. I turned up, dropped of the vehicle, turned up, paid the bill and collected the car

Customer service from David Coleman was excellent and fair.

Job done timely and efficiently

Superb service - will be with you for next 3 years min

Marius was very helpful in this process, end-to-end, and was very kind. I appreciated the simplicity of the process, clear communication, and professional service. Thank you.

David kept me up to date on the progress.

Tony was outstanding from start to finish. I saw him on the BabyBMW forum, and reached out. I was considering a Cayman S, though he converted me and closed the deal. Tony was really on the ball with sorting a local pro Detailer, as requested. Great!

Staff were polite and helpful, I arrived early and that was no problem. I was shown around the many details of the vehicle and thoroughly instructed on the functions before leaving. A very satisfactory experience.

Very satisfied with Tony Lewis, his product knowledge is excellent and he made the whole buying process very easy

Rose cessford with the workmanship of the vehicle

sales people just want their commission

Friendly and informative staff. Gave me a deal that suited my circumstances.

Tony Lewis is a master which is why this is my 5th BMW from him in 6 years. His knowledge and relationship management is second to none. I'll always go back to Tony.

Because your Sales executive Sam went out of his way to make me feel confident In buying the car.My previous BMW was over 11 years old and the new high tech 3 Series needed a lot of explaining it he took me through the tech details step by step.

Very knowledgeable sales person and answered all questions honestly that I asked, a credit to the company

Apart from COVID which delayed me getting me car, was guided in a professional way and final got my new car

Very good, no issues whatsoever.