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ABOUT Berry Chiswick

You can get in touch with us at Berry Chiswick by giving us a call.

Meet the team

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Peter Johnson

Group Franchise Director

Ashley Slaughter

New Cars Sales Manager

Simon Medcalf

Approved Used Car Sales Manager

Philip White

Sales Manager (Shield Drive)

Darryl Mitchell

Group Marketing Manager

Bina Kouser

Receptionist

Melissa Harness

Business Manager

Richard Segal

Business Manager

Nigel Bennett

Sales Executive

Nirmal Sisodia

Sales Executive

Surinder Sidhu

Sales Executive

Ryan Coleman

Sales Executive

Dylan McNeill

Sales Executive

Pritesh Patel

Sales Executive

Richard Burton

Sales Executive

Syed Hussain

Sales Executive

Bilal Saeed

Sales Executive

Ash Bhamra

Sales Executive (Shield Drive)

Andy Ringer

Sales Executive (Shield Drive)

Bob Sharples

Service Manager

Linda Gedge

Service Advisor

Maria Varodi

Service Advisor

Marius Suru

Bodyshop Advisor

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

the service representative, Yuriy, was amazing. He was very diligent, patient, chased my insurance to make sure the payment is authorized and then delivered the car servicing ahead of time on the request!

Service

I was called straight away when my service was done no hanging about that was great given the pandemic times we're still in at present sadly the car wasn't washed like they normally do

Service

Very good personal service. The rep also informed me that my mot had not been registered on my i-drive which I did not know about. He was very helpful and said he would get it done.

Service

Being an intermittent fault I expected that it would take time to find and repair but your mechanics swiftly found the problem.

Service

Service while waiting allowed as it was only the brake fluid change.

Service

From booking in my car with the Service advisor Linda to the technician Sunny taking my car away everything was replaced and completed within an hour. Excellent and professional service.

Service

Efficient and friendly staff and job done to my satisfaction

Service

It's a very efficient and professional company

Service

Flexibly of the team and keeping me informed of progress.

Service

Darren in BMW Berry's has given me the best service and I really appreciate him helping me out in every way.

Service

The service person was very helpful and friendly.

Service

They did a good job

Service

For the reasons given above plus the proactive manner in which I was kept aware of progress

Service

Made a booking through Internet but BMW immediately called me back and informed that the slot is not available due to specification of my car and offered different slot. All was booked without delay. Arrival was very quick. delivery was quick.

Service

GOOD SERVICE

Service

Completed work required

Service

Always extremely helpful and carried out the repair efficiently

Service

The staff were excellent, every step of the way. "Bob" looked after me and I was surprised and delighted to receive a video from the engineer "Sunny Panesar", who showed me how he checked whether the nails in my tyres had penetrated the wall.

Service

Good

Service

the car was clean and I am happy with the fact that they checked what was needed and informed me before going ahead.

Service

Work done well and on time

Service

Dealing with Liam and Yuri on the Service Team thank you so much making my experience so warm and welcoming keeping me up to date and very very informative. Thank you so much ! A great credit to the the BMW brand hence my 5 stars and more!

Service

I was kept informed the entire time. Only the pick up time was a little unclear but that wasn't a big deal.

Service

did what was asked

Service

I love the clip about Heath check. Really helpful. They always look after the customer and they really professional.

Service

Overall experience was good with great service.

Service

Work was done impeccably within a good time frame and all checks were done prior to the return of the vehicle.

Service

I have always received good service

Service

Excellent

Service

Job done as promised.

Service

The customer service is brilliant

Service

The video of my service was not provided initially. This was However chased up Peter Johnson and I did eventually receive the video. Overall a good experience, All tasks carried out professionally and most importantly to me... on time.

Service

It was very straight forward

Service

excellent service, excellent comms

Service

I left pleased and reassured

Service

Easy, fast, professional service. Great value

Service

Very efficient service and also the video info

Service

Service was excellent

Service

Straight forward

Service

Have a health check and can know the problem

Service

Each time I went there, it was exceptional service

Service

Again, great service

Service

I WAS a sitter customer, but after not receiving a simple feedback i decided to find another dealer. Berry team was fantastic, supporting me in my requested and giving me the assurance I needed from a trusted vendor

Service

Efficient check-in and check-out process. Car was returned unwashed, although that was a restriction enforced by COVID-19 measures.

Service

Communications are good. And the staff are pleasant. My advisor on this occasion, Yuri Ivaskiv was very good and very helpful. Gave me some good advice re a fan issue which avoided the need for additional work. He knows his BMWs

Service

Excellent job on the service and repair work.

Service

From start to finish the customer service was excellent and all works carried out were completed on time

Service

Very knowledgeable staff and made sure I had the best deal available for me

Service

It would be a five but for the lack of valeting. I do not understand how valeting cannot be possible because of covid. Other companies such as zipcar are able to valet their cars regularly and BMW should be very well set up to do valeting.

Service

I have been to many BMW service centers. Berry Chiswick has given me one of best experience thus far. From booking the appointment, the genuine welcome at reception and the thorough updates given to me by the service manager. Great team effort.

Service

From the moment we walked through the door, everyone from the receptionist to the sales executives at Berry BMW looked after us extremely well throughout all our visits.

Sales

This has been an absolute pleasure dealing with BMW. Kept up to date, honest, reliable and hassle free.

Sales

Easy and friendly. Listened well too

Sales

Very fast, got a test drive booked in next day, didn't feel pressured by sales, got a good discount agreed, and finance/new car was organised very quickly.

Sales

Very friendly and efficient, we weren't kept waiting and were kept in the loop about what was happening on the day of our collection. Sam also helped us set up the BMW app and made my wife a coffee.

Sales

Nicely laid out dealership. Cars all look beautiful inside and even though they had to abide by restrictions in place (covid), they did a areat job at making us feel welcome.

Sales

Excellent service, great product.

Sales

All my questions regarding options for a new car were answered clearly and in a timely manner. I was also very happy with the service I received at the handover of the new car.

Sales

Our sales manager was super professional, knowledgeable and courteous.Understood immediately what we were looking for and helped us decide on our purchase very quickly.

Sales

100% satisfied with everything

Sales

kept informed of how production / delivery was to be expected

Sales

Was delivered to my house, perfect.

Sales

Sam Ghalachyan went over and above in his efforts to delivery an outstanding service There were a few hold ups along the way but Sam's efforts helped to compensate for this.

Sales

Such excellent customer service, from the choice to the follow up, nothing is too much trouble, from the receptionist, service department and the Sales, superb

Sales

Very well organised

Sales

I am very satisfied with BMW centre while purchasing my first BMW in UK. It was difficult to decide on a car without a test drive but Ryan and Melisa were very helpful throughout the purchase and delivery. Documentation was easy and quick.

Sales

Correspondence was clear, non pushy and gave me the information i required

Sales

Everything was as expected. I was kept up to date with delivery and Sam was extremely helpful with my questions

Sales

Smooth and easy

Sales

Would have been easier if there is a direct line to the sales rep. We had frequent interactions and was difficult to chase him down. There was significant delay in the delivery of the car but outside control of centre. Centre was proactive in comms

Sales

I got exactly what I expected and want.

Sales

Delivery was on time as stated. Everything was precise and concise.

Sales

Everything I was looking for