All points covered from booking in to collections

Because my car was fixed

Linda was very helpful thank you. I was nicely surprised how quick the service and Mot was under 4 hours - impressive!

Always very responsive, courteous and helpful

The job was completed and fairly quick appointment times.

Courteous and efficient service.

Done very fast and great service

Good customer service from David Coleman

Linda (Service team) and David (service manager) are always at hand to reply to an email query or return a phone call. Reception team very friendly and make someone always feel welcome

Very satisfied. The car is running beautifully

I had a problem which was resolved by the service advisor.

no hassles no issues

Again lovely staff. Linda looked after me. Lovely lady.

Professional,contacted me for any additional work

The service agent was efficient and courteous. All seemed to go very well.

Very friendly

I really felt that Marius Suru and the bodyshop team went the extra mile to help.

Staff were nice

From buying the car to the after sales service, they have always been helpful and friendly.

As above

See above

All efficient & smooth - liked the service check video.

Because my issue has been sorted

I was able to get through to the service dept to book - unles my previous BMW Garage. Staff were available , welcoming and communicative and clear on the process when I dropped the car off (unlike my only 2 previous BMW garages)

They fixed the car well and kept me involved once it was booked in

Yuri was very friendly and explained the issues and repairs required

Very well organized, specially during the COVID situation

The work was completed on time and as requested. No complaints from me.

Linda was fantastic, very friendly and helpful a great credit to Berry Chiswick

prompt attention on site - on time servicing and last minute MOT arranged without problem

Fast and efficient

Good service from the reception to the engineer ,

Sam was superb through the whole process from start to finish, making the process seamless in the context of a challenging environment

Very efficient- kept up good communication throughout the whole procedure

Vehicle arrived earlier than expected

They were willing to listen to our requirements and find the closest car to it. Delivery was smooth

I did not go to the dealer it was all done by an excellent phone call and the car being delivered.

Great service from beginning to end. Very informative and plenty of support throughout the buying process

Dave king was amazing

We were always kept up to date regarding the delivery of the car, Sam Ghalachyan was professional, on time, and friendly.

Car was delivered to my house

Salesperson kept his promise as he said on December will be ready .was ready . Im happy with

Didn't physically visit the dealership, but the level of communication and proactive level of service meant this wasn't an issue.

Superb service both before and on collection day by Tony!

Excellent order and handover experience from Tony Lewis and David King. It's great to deal with people who are

Tony was excellent from first contact through to delivery. He kept me up to date regularly and didn't mind answering all of my inane queries. He went the extra mile in getting my car PPF-d and detailed before pickup .

Due to covid restrictions the dealer had my vehicle delivered on trailer to me and sent me video links to the vehicles functions. They followed up to make sure I was happy with everything

Again Sam had gone out of his way to make the delivery of the vehicle experience very pleasurable

TImescale proceeded exactly as indicated, despite very challenging conditions of second COVID-19 lockdown. Flawless "click and collect" service with everything being delivered exactly as promised.