OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
227 ratings and 74 comments received in the last 90 days.
08 June 2022
Very satisfied with the salesman (Ash Bhamra) that sold me my vehicle. He was very professional and knowledgeable when I met with him. And he provided me with a few options and aftercare once delivered.
07 June 2022
Everything worked to my expectations
06 June 2022
The whole experience has been excellent from start to finish.
31 May 2022
Everything was very well organised..
30 May 2022
I have had a seamless experience from start to finish with Berry BMW. The staff was friendly, patient and always aware of our needs.
20 May 2022
Excellent customer service
19 May 2022
Amazing service
17 May 2022
The salesman, Dylan McNeill, was excellent. He was very helpful and supportive.
10 May 2022
Nirmal handled the process very smoothly from start to finish and helped ensure that we were very satisfied at the outcome
11 June 2022
Amazing people, great facility.
10 June 2022
Politely and efficiently carried out, communication v good.
05 June 2022
Particularly pleased you have re-introduced car cleaning/valeting a part of the service
04 June 2022
Very professional people,friendly and welcoming
30 May 2022
The service was great
30 May 2022
Very professional and smooth experience
29 May 2022
I was happy with service given , a lot of attention to detail with my service, especially How they washed my vehicle
28 May 2022
Shauna was helpful
28 May 2022
Linda Gedge was helpful, professional and kept me in touch with the work at every stage. A real asset to BMW
24 May 2022
Exceptional service provided by Darren Grantham and his team
13 June 2022
Max Millard was very helpful from start to finish. He ensured that everything went smoothly and gave us constant updates on the progress of our car and was always happy to help