OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
255 ratings and 131 comments received in the last 90 days.
04 April 2025
All thanks to Stefan and Melissa
03 April 2025
Peter Fraser and Terry President did a brilliant job keeping me informed all along the way.
02 April 2025
Mr Peter Fraser and Melissa have been very helpful and their customer service has been excellent. Peter used to update us on the process and progress by phone as well as by email
01 April 2025
I thought the experience was first class, Modestas Sinkevicius was the sales team member we dealt with and nothing was too much trouble throughout the process.
01 April 2025
Modestas was an excellent sales person, he listened carefully to our requirements and took us through the process from beginning to end. He was excellent in all respects. We hope he contacts us again in three years time for our next car!
31 March 2025
Daniel was amazing, very helpful and made the experience a 10/10.
27 March 2025
All goid
27 March 2025
Amazing experience at the Berry Chiswick centre during purchase and delivery of my new car.
25 March 2025
Well looked after by the salesman.
21 April 2025
Everything was smooth and on time
21 April 2025
All the jobs I asked to be done were completed.
21 April 2025
MOT carried out and informed need new front disc brakes, but didn't have parts. Will book in
19 April 2025
Excellent customer service
19 April 2025
Your colleague, Wes, was very helpful in deciding the way forward.
16 April 2025
They have called me to now say that Warrenty refusing to pay after they said they will pay before starting on the work.
16 April 2025
Amazing gave me complimentary products for the inconvenience of a recall
16 April 2025
Straight forward, no hold ups, efficient
14 April 2025
My experience at Berrys was first class
14 April 2025
Always the best of services next to non.
16 April 2025
A special and BIG thank you to Peter Fraser for making everything run smooth and easy for us to manage. Everything was done in perfect timing!