Credit Controller


Heathrow, Chiswick & Thames Ditton

30 September 2020

Detailed Responsibilities

  • Daily bank statement postings all receipts and allocations
  • Daily reconciliation of the sales ledger to the trial balance;
  • Maintain the credit control database;
  • Prepare and minute monthly Debtors meeting for all sites
  • Print off the sales ledger daily and produce report for management, detailing both Corporate and retail debtors;
  • Allocate client deposits from the deposit account to the sales ledger;
  • Weekly aged debtors detailed print, to highlight potential problems;
  • Exception report weekly on problem debts;
  • Controlling and collecting debt within 30 day terms;
  • Resolving queries on a timely basis
  • Creating and maintaining good relationships with customers;
  • Liasing with other departments to ensure efficient collection of debts;
  • Provide copy invoices, raise credit notes, refund payments where necessary;
  • Collate and control and submit Inter Company sales invoices;
  • Checking of all insurance invoices before posting;
  • Process all new account applications;
  • Regular review of customer credit limits;
  • Report weekly on warranty debtors;
  • Report weekly on cash debtors
  • Assisting Month end process by adhering to the 5 day checklist;
  • Posting of Sales Ledger statements at month end;
  • Good working knowledge of essential banking and purchase ledger roles to cover during holidays/absence.
  • Good Working knowledge of all aspects of accounts process;
  • Ad hoc duties as required.


Person Specification 

Organisation skills

  • Attention to detail
  • Collate and record information accurately
  • Maintain accurate records
  • Logical and systematic
  • Set priorities
  • Effective Time Management
  • Work to targets and Deadlines

​Interpersonal skills

  • Work effectively as a team
  • Empathetic
  • Liase with other departments
  • Good telephone manner
  • Convey openness, honesty and trust
  • Work without close supervision
  • Communicate effectively

Personal Qualities

  • Willing to take personal responsibility
  • Energetic and enthusiastic
  • Self-motivated, assertive and confident
  • Committed
  • Flexible approach
  • Professional appearance and manner
  • Positive attitude
  • Friendly and courteous


  • Computer literacy
  • Knowledge of MS Office, particularly excel
  • General accounts knowledge and background